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Have questions about Tutree? Whether you need information about our tutoring programs or assistance with your account, our team is ready to help.

Frequently Asked Questions

Everything families ask before getting started with Tutree.

You can contact the Tutree support team by phone or email whenever you need assistance.

Tutree provides 24/7 customer support, so you can reach out to our team anytime for assistance.

Our team can assist with scheduling, learning plans, account questions, technical issues, and other general inquiries.

Our support team aims to respond as quickly as possible and provide timely assistance with your questions or concerns.

Yes. Tutree offers unlimited rescheduling, and our support team can help you adjust your lesson schedule whenever needed.

You can contact our support team by phone or email, and a Tutree academic counselor will get in touch with you and assist you with your account, learning plan, or any other questions.

Tutree tutoring sessions are typically 40–45 minutes for online sessions and 1 hour for in-person sessions, giving students dedicated time for personalized instruction and practice.

Yes. Online students can request a demo session to experience Tutree's personalized tutoring approach. For in-person tutoring, a registration fee applies to arrange the initial session.

Yes. You can request to change your tutoring session date or time when needed. Schedule changes are subject to tutor availability.

Yes. After enrolling following the demo, Tutree aims to provide the same tutor for regular sessions, helping students maintain consistency and build familiarity with their tutor.

Yes. Tutree offers flexible tutoring packages that can be customized based on your student's learning needs, goals, and preferred number of sessions.

Tutree offers different package options. Payment terms may vary depending on the package selected, so our team can provide the payment details when you choose your tutoring plan.

Yes. If you have any concerns about your classes or tutor, contact our support team, and we'll work with you to find the best solution.

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